United Airlines review by Darlene 2017-03-14

This airline has THE WORST customer service ever! Called because I booked seats and when I went in the airline website, my seats were changed by United separating my daughter and I. Called customer service, waited 40 mins for someone to answer the phone and she tells me "it's too bad. It'll cost 99.00 EACH to change the seats". Huh???? I just paid 800. Plus for these tickets. I as to speak to her supervisor and she hangs up on me. I now am on hold because United Airlines has changed my seats once again for my return flight. Who does this after you pay for and reserve seats?? Been in hold 18 minutes once again and I'm sure I'll get no where. I have a documented medical condition and need to sit with my daughter. Flight here was horrible. NO TV, NO internet nothing. I will NEVER fly this airline again. NEVER