Finnair review by lily 2016-09-06

WORST AIRLINE EVER !! MY BUSINESS CLASS SEAT FROM ROME WAS ACTUALLY AN ECONOMY SEAT WITH A CURTAIN DIVIDER SUPOSEDLY SEPARATING THE 'BUSINESS CLASS' FROM ECONOMY I DONT EAT PORK SO I COULD NOT EAT THE MEATBALLS OFFERED AND OPTION WAS NOT OFFERED. MY CONNECTING FLIGHT WAS DELAYED 5 HOURS SO I WENT TO THE BUSINESS CLASS LOUNGE ONLY TO FIND THERE WAS ONLY SALAD, AND I USE THE TERM LIGHTLY. I ASKED THE ATTENDANT IF THERE WAS ANY OTHER FOOD, TO WHICH SHE ADVISED ME THAT AT 21.00PM SOME HOT FOOD WOULD COME OUT. I HAD NOT EATEN SINCE 16.00 PM. THERE WERE NOW APPROXIMATELY 200 PEOPLE IN THE LOUNGE BY THIS STAGE AS OTHER FLIGHTS WERE DELAYED TOO. ONE CONTAINER OF SWEET CHICKEN CURRY WAS PROVIDED. AFTER A STAMPEDE, THERE WAS NON LEFT. TO ADD TO THIS SO CALLED BUSINESS CLASS LOUNGE, THEY OFFERED ME USE OF THE SHOWERS - I WASHED MY HAIR BUT THERE WAS NO SOAP AVAILABLE AS IT HAD RUN OUT SO I HAD TO RUN AROUND THE SHOWER ROOM LOOKING FOR SOAP? WITH DRIPPING WET HAIR. MY FLIGHT FINALLY LEFT AT 2.00AM. NECER FLY THIS AIRLINE. NO WONDER ITS GOING BROKE.