Very very disappointed with the customer service of this airline. We booked out flights months in advance to get them cheap and after flying into our destination 7 hours before our flight home they canceled the flight. Did not say why it was canceled and offered no help. The next available flight they could offer was 4 days later. They will not even be giving us a full refund they are only refunding the flight they canceled. To book a new flight prices had tripled. We are now stuck paying a large extra fee for our car rental and driving 12 hours back.
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Sun Country Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline