Passenger Review

Delta Air Lines review by Carol 2015-11-19

3 / 10

18 November, 2015 by ar

Premium Economy

Appalling airline. I took a return with them from Sydney, Australia, to Orlando, USA, via LA. I asked to be upgraded to premium economy for the return Sydney to LA leg and paid considerable extra for what turned out to be a 'comfort seat'. All I got for that considerable extra was to be in the section served before the back of the plane. Supposed to be extra wide and more leg room - rubbish, not even a foot rest. Desk service on return to Sydney was archaic. But worse - I emailed Delta with my complaint and guess what? No answer! Not surprised...

3

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Delta Air Lines

Delta Air Lines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline