Their "customer service" for international customers is laughable. You have to wait on the phone for over an hour, guaranteed, since you can't do anything online if you're an overseas customer. Their website policies and hidden fees are deceptive and misleading, the whole thing is a nightmare. Highly highly recommend going elsewhere.
1
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SAS
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
n/a
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline