Passenger Review

Aeroflot review by Robert 2015-10-30

6 / 10

29 October, 2015 by ar

Economy Class

Pros: Very cheap flights (I paid USD$525 for HKG-SVO-CDG + BCN-SVO-HKG), pretty good food, great seats and entertainment system. Cons: Service wasn't particularly friendly (but it was fine), food and beverage service aren't aligned (they do a pass with drinks, then a pass through with food, then a pass through with tea/coffee), their IT can be a bit of a mess (no self check-in at HKG or BCN, doesn't seem to be mobile check-in, their system lost my frequent flyer number even though I booked directly with them and it showed up in my confirmation). Overall, it's a pretty good flying experience, esp. for the cost. Flight attendants could be friendlier, but they are fairly responsive. The long-haul 777s are quite nice, and their A320 for BCN-SVO was much newer and nicer than Air France's A320 for SVO-CDG. EDITORS COMMENT: Thanks for sharing this informative balanced review with us. Great information.

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Aeroflot

Aeroflot

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

3

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline