Passenger Review

Qantas review by David 2013-07-08

6 / 10

07 July, 2013 by ar

Business Class

Returned from US on QF8 Dallas to Brisbane (Business) after connecting from Chicago with only 10 min to spare. Qantas ground crew were fantastic as our luggage was sitting in the hold of our original AA plane at Chicago. The speed and efficiency of the AA & Qantas staff in getting us to Dallas in time for our connection was superb. Luggage came 2 days later! Glad I got all my clothes dry cleaned prior to heading home.... Flight time of 15.5 hours went very quickly thanks to me being in 14A on the upper deck with those brilliant fully lie flat beds. Crew were very attentive without being intrusive and very little cabin noise (other than I suspect my snoring!) This was the first time I got a decent sleep on a long haul overnight flight and it made a 30 hour journey from New York to Perth very pleasant indeed. Top marks to Qantas and American Airlines for managing many variables beyond their control. I'm heading off to Europe next month and now actually looking forward to the trip. I simply can't go back to Economy class now that I've had a taste of the joys of being up the front. Believe me it's worth every cent... Well done Qantas!!!!!

6

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Qantas

Qantas

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

5

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline