Qantas review by Michael 2014-07-11

QF15, BNE-LAX, 6JUL14: Lunch and Breakfast were a vast improvement on offerings experienced earlier this year, and very pleased to see. Cabin Crew were attentive and personable without being too familiar, which is appreciated; also very knowledgeable about the product they were offering. Two complaints, neither of which relate to the flight: 1. QF ceasing to provide the Chauffeur Drive service, notwithstanding compensation approved, and 2. The parlous nature of the Business Lounge in Brisbane; as a paid-up QANTAS Club member I often wonder why I bother - the 'bogan-ification' of the lounges is deplorable.