Passenger Review

Virgin Atlantic review by David 2016-03-24

0 / 10

23 March, 2016 by ar

Economy Class

My wifes fight was cancelled and she had to sleep at the airport for 24 hours. Even further to our problems, the return flight time has been changed yet again, now returning at mid-day. I realize that the airline has had a problem, but the solution seems like organisational chaos. I am not surprised that you don't publish reviews about delays. EDITORS COMMENT: Indeed delays and cancellations are a minefield of fine print. We need to be so careful whinging about delays because the next thing that happens is that airlines take the risk to fly on bad weather or with a fault and then tragedy occurs. Delays have no benefit to the airlines either.

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Virgin Atlantic

Virgin Atlantic

Overall Value for Money

n/a

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline