Qantas review by Shaun 2013-06-11

I have flown Qantas domestic a number of times over the years and recently had my first international flight with Qantas Perth to Singapore return on an Airbus A330-300. I must say that I have never had a bad experience flying domestic with Qantas so much so that I don't even bother looking at other airlines when booking domestic flights. Outside of the odd departure / arrival delay which inevitably is beyond Qantas control, I can only say each experience has been a pleasure. I include the ease of use of the Qantas website in booking and managing my flight itinerary. Of particular note is the friendly customer service and assistance I receive both at the Qantas terminals and in the air from flight crews. I flew Business Class on this flight and therefore had access to the Qantas business lounges in Perth and Singapore Airports. While I was impressed with the food and décor I must single out the staff at both lounges for special mention. They were nothing short of exceptional in their friendliness and courtesy to me and my travelling companions.