Passenger Review

Southwest Airlines review by sunita 2016-03-31

6 / 10

30 March, 2016 by ar

Economy Class

I recently flew on your airline with my family of 5. On the flight, directly across from us was a young lady with her cat. My 6 year old son started sneezing unconcontrollably... UNCONTROLLABLY. the poor boy could not breathe between sneezes. I wasn't sure what to do so I asked the flight attendant to move us. She said. ... No. She said there was NOTHING she could do. She didn't move us and she was not concerned with helping us at all. I finally switched seats with him to help a bit as I had a window seat. I am very disappointed in the airline- which we travel with all the time. It seems unreal that a child with a cat allergy must sit next to cat an entire flight and suffer. EDITORS COMMENT: Really? We had no idea a cat could fly on a plane with their owner. Bizarre!

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Southwest Airlines

Southwest Airlines

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline