Passenger Review

United Airlines review by Martin 2017-07-22

4 / 10

21 July, 2017 by ar

Economy Class

I flew home on United Airlines flight from Frankfurt Germany to Chicago Illinois on July 12, 2017. Since breakfast after we took off early morning, we were flown for nearly eight hours on the trip only to be served a snack turkey sandwich for lunch towards the end of the journey. This was in complete contrast with my experience flying Swiss Airline on the outbound flight a week earlier. Not only did Swiss serve two complete meals ( with real silverware !) they kept us well fed with frequent other snacks along the way. Unlike Swiss, United is yet to install USB ports so passengers can charge cell phones. Just to let United know how they compare with competitors.

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United Airlines

United Airlines

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline