Air New Zealand review by Darin

We booked Singapore airlines to go to phuket when booking it said Singapore airlines to Singapore then Silk Airlines to phuket All good to that arrangement.However once at airport for the first time had to self check in with your passport to receive your boarding pass ,Once we received boarding pass ,it’s then we realised we were on Air New Zealand was no choice of seats even when we ticked would liked to change seats It would not allow us different seating .We then put your own bags on the carousel . There were about three attendants watching people trying to work out this new procedure in checking in however not one of them came and asked if anyone needed help until I asked for help.You know it’s very stressful even getting to the airport let alone going through this procedure for the very first time .Once on board we were the last seats at the very back against window ,the seat and the food tray is the smallest I have ever experienced smaller than the seat next to me (middle one)which is bigger I might add it could hardly fit the food tray with food on it let alone room to put your coffee cup on . The food was very average with twice egg on the menu with the smallest proportions ,Not once did the crew come around with a tray offering drinks had to ask every time.overall I would not rush to fly with Air New Zealand if I wanted to book Air New Zealand then I would of if Singapore Airlines want to code shear with each other then when booking you should state what airline is actually going to be flying you to your destination. Once we got to our destination phuket we arrived minus things that we are not allowed to mention so had to wait several hours to be reunited . The pros entertainment screen very easy to navigate toilets very clean throughout flight.