United Airlines review by Marilin

This was the worst experience ever. My flight was supposed to be at 6:55 am from Durham to Des Moines. I planned it this way because I had a job interview at 12:10 pm in Des Moines. They cancelled my flight because it was delayed, they cancelled it instead of just putting me into the delayed flight. So I was put into a flight that left the same day at 2:55 from Durham to Houston and then to Des Moines. Of course, I would miss my job interview. The person who I spoke to did not show any concern and made it obvious that they did not care about the mistake they made. Once at the airport, the flight was delayed which meant that I would arrive at Houston at 6:45 which meant that I would miss the flight from Houston to Des Moines. So they again changed my flight to a later one which put me in Des Moines at 9:00 pm. Again, the operator did not give a rats ass about my situation. This was the first time that I flew and the experience was a horrible one. I will never again fly with this airline because they make their passengers feel like they are unimportant and that our concerns are not important. It is irresponsible in their part to change a passengers flight 3 different times. My whole day was wasted at the airport. I flew from Des Moines to Durham through Delta; I had no problems at all with Delta. When I called the operators for Delta, they were extremely nice and showed that they cared about the passenger unlike United Airline. Why would United Airline cancel my first flight? Was it because someone else paid more for my seat that I had already paid for in advanced? It is absolutely absurd that my flight was changed 3 different times and that each time the operator was a complete jerk. For anyone reading this, I would much rather pay a little more to take Delta than to be treated like dirt and have your flight cancelled multiple times. I also noticed that Delta gave up to 900 dollars to people who volunteered to take another flight or to wait for a different flight when they were overbooked. United Airline just takes you off the flight and basically makes the passenger feel like they are shit out of luck.