Passenger Review

United Airlines review by John 2016-12-01

9 / 10

30 November, 2016 by ar

Economy Class

A while back I flew on UA and the wifi was not working for our flight. Someone complained to United and they all sent the passengers $100.00 in a free flight! I was super excited and had intentions to use the certificate but forgot about it and it expired. I simply talked to a representative about my experience and after one email, I was being told that they would honor the expired certificate and send me a new one very soon. The experience I have had a United Airlines has been an excellent one, one full of consistent high quality service. I will be coming back to United for years to come.

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United Airlines

United Airlines

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline