Passenger Review
Swiss International Air Lines review by Jack 2016-10-15
5 / 10
14 October, 2016 by ar
Online booking confusing. Booking 3 months ahead, we had to pay $112 for economy seat selection on transatlantic leg - and then they seated us in the wrong place! At airport check in, agent had all 3 of my wife's boarding passes but was unable to print 2 of mine. Seating on A340 was cramped, my knees were jammed into seat frame ahead of me for 9 hours. On half-empty Helvetic leg, we were seated two rows apart! Absolutely the worst transatlantic flights ever; I would never fly Swissair again.
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Swiss International Air Lines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline