Passenger Review

Swiss International Air Lines review by Jack 2016-10-15

5 / 10

14 October, 2016 by ar

Economy Class

Online booking confusing. Booking 3 months ahead, we had to pay $112 for economy seat selection on transatlantic leg - and then they seated us in the wrong place! At airport check in, agent had all 3 of my wife's boarding passes but was unable to print 2 of mine. Seating on A340 was cramped, my knees were jammed into seat frame ahead of me for 9 hours. On half-empty Helvetic leg, we were seated two rows apart! Absolutely the worst transatlantic flights ever; I would never fly Swissair again.

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Swiss International Air Lines

Swiss International Air Lines

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline