Passenger Review

Air New Zealand review by Laurie 2017-01-15

4 / 10

14 January, 2017 by ar

Premium Economy

We are very dissatisfied with our flight on air NZ from sydney to LA We paid to sit in premium economy which was not what they told us it would be We also paid for extra legroom $75 per person and the seats were no different than the others in premium economy The service from Aucklamd to Sydney was mediocre For an airlines that claims they are the best, that was not my experience I would not fly them again

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Air New Zealand

Air New Zealand

Overall Value for Money

2

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline