Air Canada review by Carrie 2014-07-13

I had a short (but legal connection) in Montreal. I was denied boarding my plane because the Air Canada worker said they didn't have enough time to transfer my checked baggage and it was illegal for me to fly to the US without my baggage. In hindsight, I should have made her call a manager because she was just lazy and incompetent but I was naive and trusted what she was saying. The plane left for Chicago and turns out my luggage was on it. She mistakenly denied me boarding, which left me stranded in Canada overnight. My husband sure was surprised when all he picked up from the airport that evening was my checked baggage :-( Tell me, why is it illegal for me to fly without my checked baggage but it is legal for my checked baggage to fly without me!? Don't make my mistake!