GOL review by Marco 2015-07-24

GOL is like TAM. No really competition on the BR market so you can expect, bad service (or only pay service on board), high ticket prices (difference with TAM are not significant), No life vest under the seats (you must use the seat cushion instead! if the airplane crash in water). This Brasilian airlines have pretty full flight only because you have not alternative to flight in Brasil (only Avianca, with less flight but much better quality). You feel the the bad attention to customer also in GOL internet site / Smiles account. If you dont have an Brasilian Keyboard you can not subscribe bonus miles service (@ for your email address will not accepted, the address field are wrong and not permitt to complete the procedure). We are in YEAR 2015 and they are not able to have an "normal" internet procedure for subscriptions!. That's incredibile and like TAM, GOL have passenger only because not other alternative.