Delta Air Lines review by Amelia 2016-05-17

I just want to say how pleased my husband and I are with the service we received by Delta. First of all, our flight from Denver to Atlanta was delayed by over two hours, so we were going to miss our connecting flight from Atlanta to Newport News. The counter clerk in Denver was very kind, and went to work to see what she could do for us. She found us an earlier flight that allowed us to make it to our connecting flight in Atlanta. Had she not done that, our only other option would"ve been staying overnight in Atlanta to catch a new connecting flight. She also upgraded us to first class, and we received VIP treatment during the flight. Additionally, during that flight from Denver to Atlanta, there was a flight attendant who went above and beyond in making sure we had everything we needed. I was very dehydrated when I boarded the plane, and she showed genuine empathy and concern. She made sure I did not run out of water the whole flight, and asked several times how I was feeling. By the time we landed, I had greatly improved in how I felt! This flight attendant"s name was Paula, and the flight was DL1916, on May 16, 2016. She was great! I can't say enough about her kindness!