Passenger Review

Arik Air review by margaret 2014-11-27

3 / 10

26 November, 2014 by ar

Economy Class

I travelled on arik flight with my family. At the pointof booking I was told that we will connect in Lagis to Abuja. Was not told that we will have to check out of international snd check in at local until the day of travel. The staff were not helpful, nor cautious neither understand what customer service mean. The connection experience was awful even though our ticket reads london - lagos passengers. On coming back my children bought snacks and drink at duty free to our surprise we were told that they cannot go into the plane with drinks bought from duty free. For me Arik air is just a joke and an embarrassment to nigerians.

3

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Arik Air

Arik Air

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline