Finnair review by Gaurav 2016-07-06

Boarded finnair flight on 12th June from HEL to DEL. Business class was almost full, only 5 or 6 seats were vacant. Since I was seating at the end in the business class section, the crew were forgetting to serve refreshments and breakfast every time. They had to be reminded every time. Food was just below the level. Not what is expected when some one is paying the premium amount. There were not too many options and everything was just in one tray. The presentation was also lacking, although I liked there glass design. The cabin crew just didn't had any smile and lacked english skills. They just didn't understood what the passengers were requesting. There were few Finnish passengers too and with them they were conversing in Finnish with all smile and confidence and explaining them everything. They were just a middle aged typical nordic blondes who were friendly but lacked conversation skills with non- Finnish speaking passengers.