Passenger Review

Allegiant Air review by Sophia 2016-08-01

3 / 10

31 July, 2016 by ar

Economy Class

Their motto should be "our fares are cheap so we don't care if you enjoy the flight". This was my first and last experience with Allegiant Air, and if you are reading this, that means that I actually survived the flight, so that will be the only positive reflection in my review. I booked a one way reservation departing Pittsburgh and arriving at Punta Gorda, scheduled take off at 2:11pm. The online check in advertised as "skip the lines" is a joke because you still have to check your luggage at the ticket counter...where two people are staffed to assist a line of 100+ passengers. At 1:15, passengers who had the mobile app received text messages stating that the flight was delayed until 4:40. Passengers who did not have the app were confused because the screens at the gate and the mobile app itself did not reflect the delay. There was no Allegiant Air representative at the gate to provide clarification, so after 2:11 came and went, it was obvious that the delay was legit. At 3:30, an Allegiant air rep arrived at the gate and announced that our plane was due to land at 4:30, and that everybody

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Allegiant Air

Allegiant Air

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline