United Airlines review by monica 2017-02-01

Just returned from Costa Rica to Houston on United. Airline was 2hours late going to Costa Rica and 2hours late returning also. No reason! Airport etc. in Houston terrible, barely made connectyion to Las Vegas! I do want to commend the Cabin Steward on flight 1765 from San Jose to Houston on Fri Jan 27. I dont know his name but he had braids and was in maybe his 30s. Extremely nice and patient trying to explain new Customs rules. Also older drink cart man actually gave me a free drink! These 2 people made up for the rest of the airline! I am a senior citizen on a group tour