They are kind of lazy and don't give a ****. They gave my friend the wrong ticket when arriving in Moscow (actually they screwed this up for the other guy, if you think about it) and said ups! Then they didn't do anything about it and said "it's fine you can board with the print-out boarding pass". I wonder if she hadn't had 2 copies, what would have happened? On the ticket you have the baggage code and everything, so in case something happened with the luggage ... But why bother?
1
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Aeroflot
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline