Passenger Review

Cathay Pacific review by Ross 2016-04-27

6 / 10

26 April, 2016 by ar

Economy Class

Cathay Pacific have once again shown me why I said I'd never fly with them again. I'm all for giving people a second chance but unfortunately they did not redeem themselves. I find the product to be OK to be honest. Not the best but the food is OK and the entertainment was average. What let's them down is some of their staff. Check-in staff at HKG airport are some of the rudest I have encountered and on three occasions I've had cabin crew who seem disinterested and lacklustre in their approach to delivering anything that resembles good customer service.

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Cathay Pacific

Cathay Pacific

Overall Value for Money

2

Seat and Cabin Space

4

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline