Passenger Review

Air New Zealand review by Peter 2016-10-07

5 / 10

06 October, 2016 by ar

Economy Class

Sydney to Auckland, Boeing-777. Air New Zealand pinches pennies and has a 3-4-3 seating arrangement in 777. This is unacceptable to me, even though I am not a particularly large person. The seats and the isles are narrow. The seats along the isles all show marks of severe wear and tear from trolleys and passengers constantly banging into them. The seat cushions are hard as a rock, or just very thin. We were sitting in a skycouch seat which was useless since all the seats were occupied and no space to lie down. I wonder how much money this airline has flushed down the toilet on extra fuel, to haul the weight of these useless skycouches around the world. Maybe more than they gain by their sadistic 3-4-3 seating? Finally, Air New Zealand is addicted to endless annoying cabin announcements. Please cut it out, your customers are adults, not kindergarten children.

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Air New Zealand

Air New Zealand

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

2

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline