Passenger Review

Spirit Airlines review by Alexander 2015-09-18

3 / 10

17 September, 2015 by ar

Economy Class

A very poor experience all around. The prices are not that "affordable" after you'll be asked to buy a seat, to pay for a bag and so many other ways you can lose your money signing up for their flashy services. Worst part - I can not use my canceled trip's credit for the future booking because the web site system can not match my name with the confirmation code with a credit. Pathetic start up company with no commitment to the customers (just try to find their phone number and get through a dozens of choices before you can reach a live person). Never again they will receive my business.

3

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Spirit Airlines

Spirit Airlines

Overall Value for Money

2

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline