Qantas review by Rod

I flew Brisbane-Perth-Melbourne-Brisbane. The good part was the ease of online booking, but it all went downhill from there! I paid extra to use the Qantas Lounges - my first impression was “Coles Cafeteria”, very spartan, limited food and in Perth at least, very crowded. The barista making coffee was a nice touch, as long as you didn’t mind waiting. Once onboard, it got worse. I’d booked an Emergency Exit row, so at least i had adequate legroom, but the seat was narrow & uncomfortable. The cabin crew were unsmiling & unfriendly, seemed to treat the passengers as a necessary evil and delighted in barking orders. JetStar cabin cre compare very favourably to them. The food was appalling; a hot carboard box that smelled evilly and tasted of nothing in particular. And, 5 long hours later, it took Qantas 40 minutes from the on-chocks time to deliver the checked-in bags. Interestingly, the next sector was again in a B737 but with the older-style cabin furnishings - this was MUCH more comfortable.