Passenger Review

United Airlines review by Dennis 2016-04-28

2 / 10

27 April, 2016 by ar

Premium Economy

I arrived at United's check in kiosk in Toronto at 2:05 PM for a 3:00 PM flight and it would not let me check in because I was not there 1 hour before my scheduled departure time so they put me on a flight departing at 6:39. The agents were worthless. All acting like this is the first time this ever happened. I am TSA approved and have Global Access and they knew this. I breezed through Customs and Security in less than 10 minutes. I was at my new departure gate before they started boarding my original flight. United us getting worse every week. What a terrible airline.

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United Airlines

United Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline