Passenger Review
United Airlines review by Dennis 2016-04-28
2 / 10
27 April, 2016 by ar
I arrived at United's check in kiosk in Toronto at 2:05 PM for a 3:00 PM flight and it would not let me check in because I was not there 1 hour before my scheduled departure time so they put me on a flight departing at 6:39. The agents were worthless. All acting like this is the first time this ever happened. I am TSA approved and have Global Access and they knew this. I breezed through Customs and Security in less than 10 minutes. I was at my new departure gate before they started boarding my original flight. United us getting worse every week. What a terrible airline.
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United Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline