Delta Air Lines review by Marie 2016-10-13

Because of their mistakes I missed work, so I missed a paycheck and I eventually bought an Alaska Airlines ticket to insure I would make it home. Every 30 mins someone would tell us it was almost boarding time. At least be honest about the situation. Then when the crowd would get understandably frustrated one fellow reminded us all that is was a "long day for them" and "they were all tired too."....Excuse me? You are getting paid right now to do you job. I am losing money by the minute. Then I get two vouchers which is great. Not sure why there are two $200 vouchers instead of one but whatever. Fortunately these vouchers will allow me to attend my friend's wedding in Jamaica. Come to find out after weeks of planning (literally the airbnb is booked) that I can't apply both vouchers for one trip. I call customer service to clear things up. Wrong. They inform me that they can only apply both vouchers if they honor a ticket fee of $800....what good is the extra $200 off if you then raise the price? I tried to explain that this didn't make sense and I was informed their was nothing could be done, that's just the way it is. I was repeatedly interrupted and hung up on. AVOID.