Nothing short of an absolute nightmare. Flights coming back: smooth, and well done. Flight going to London...it's been over two weeks since I first addressed everything that went wrong, including missing flights, being bumped to different flights (which caused us to need to buy new flights for a missed connection), the airline losing our baggage, and their support team literally says an agent has up to 30 days for a response. ***30 days***. Avoid at all costs! NEVER flying them again.
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Air Canada
Overall Value for Money
3
Seat and Cabin Space
4
Customer Service
1
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline