Passenger Review

Air Canada review by Chris 2017-01-10

5 / 10

09 January, 2017 by ar

Economy Class

Baggage delay and no one in the call centre having any idea what's going on. Had 3 employees lie about someone calling back. Even after repeated "promise and assurance that my supervisor will call." 3 days later, only 1 of 2 bags have been returned. I literally paid Air Canada to lose my baggage. I could have done that for free!

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Air Canada

Air Canada

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline