3 years agio this business class product used to be a quality one. Now it is absolutely awful. Aircraft is messy, old and dirty, but that's not even the headline of awful. It is the staff. From the minute you enter the lounge to the time you exit the flight, it is so unpleasant bordering on hostile. I have never experienced a worse business class airline experience in my life, and I can't even imagine how bad the economy class must be!!!
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Singapore Airlines
Overall Value for Money
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Seat and Cabin Space
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Customer Service
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In Flight Entertainment
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Baggage Handling
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Check-in Process
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Meals and Beverages
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