Qantas review by Danielle 2016-11-30

WORST AIRLINE EVER!! First and last time flying Quantas. Experience started with being told I could not sit with my travel companion unless we paid $200 for a row of seats on our flight from Dallas to Sydney. An EXTRA $200. We declined and fortunately some kind passengers traded seats with us. Then I ordered vegan meals and was told they only had vegetarian. For someone with lactose intolerance this was not acceptable. This happened both on Dallas to Sydney and the Sydney to Cairns and Cairns to Melbourne flights. Now on our return flight from Melbourne to LAX I checked our seats this morning and we had a window and a middle. I tend to sleep a lot on flights so window seats work best for the comfort of other passengers who may like to get up a lot. When we got to the airport we got our boarding passes and they moved us to an aisle and middle. We are together but not happy. We would rather sit apart if that meant we had a window seat. I was then told to guarantee my seat I had to have paid an extra $25 per person. What is the point of this?!? Why don't they just tack this in to the already exorbitant fare? All Quantas does is grub for money and give nothing back in return.