Waiting 4 months for a refund is not acceptable. Wideroe cancelled a flight and refunded in 2 weeks. Easyjet, the same. To think it is acceptable to cancel flights and keep hold of customers money and only offer vouchers is a disgrace. I will never fly with this airline due to the poor nature of their customer service. To be honest, treating people like this, I will be surprised if they survive into 2021 anyway!
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SAS
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
1
Meals and Beverages
n/a
Recommend Airline