This airline seems to have decided the path to prosperity is through automation. None of it works, so the staff are forced to crutch the terrible systems. They do their best, but it is a losing battle. Worst airline i have flown on 4 continents.
2
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Jetstar
Overall Value for Money
1
Seat and Cabin Space
4
Customer Service
3
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline