Passenger Review

WestJet review by Sheryl 2016-05-31

5 / 10

30 May, 2016 by ar

Economy Class

So now Westjet is charging for your first bag... Well alright then! Sooooo.... when I ask the agent if I have to pay this on my return flight - she replied "yes" (still no problem here - wait did I mention I SPECIFICALLY asked if Canadian currency will be accepted for my bag-tax on my return flight - she replied "yes" Fast forward to my return flight - they only wanted the currency on the island or US.... I argued a bit - I explained, I don't live in a US country nor is the country I was trying to get out of WITH my bag (I don't know what I was thinking!!!) So.... WESTJET, I'm talking to YOU! Get it together! Yes.. it is a little thing - however at the end of my trip.... that little thing makes a HUGE difference! Either you bill for both ways at the beginning of the trip OR you could go back to NOT charging for bags..... I'm just saying!

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WestJet

WestJet

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline