Bad Customer Service Lost my Bags twice Manchester to Rome Rome to Manchester Damaged Bags , Try putting a claim in and nothing but run about and lies , NEVER again KLM Still no Compensation Money or contact 3 yrs later KLM NO WAY
4
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KLM
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline