Passenger Review

Emirates review by Srinivas 2017-07-08

8 / 10

07 July, 2017 by ar

Economy Class

Thumbs down to your team - How can you guys charge an excess luggage for Duty Free Shopping.... Yes you heard it right - 5 Kgs Excess Luggage was charged for my 2 bottles of whiskey bought from Duabi Duty Free Shopping. $120 - for a 5kg duty free shopping... I would have booked a full suitcase of 23 KGS @ 50$ or 100$. This is unethical way of looting people... Leaving with no choice at the boarding gates. A pleasant travel so far ended in a very UNPLEASANT way by #Emirates Airways.... Shocking Excess Baggage Charges for Duty Free Shopping ��� Friends #- be careful with this airlines... Completely Unethical and Unexpected. I was on a HYD - DXB - SFO - DXB - HYD.... everything went good until SFO to DXB and from Dubai the staff on the ground to our suprise charged me an excess luggage @ 24$ approx per KG x 5 KGS = 120 $.- U know for what - for the DUTY FREE SHOPPING. YES - U heard it right, for the duty free shopping done at dubai airport - we had to pay 120 USD as excess fee. The entire shopping was not even costing 100 USD. #Refund my money

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Emirates

Emirates

Overall Value for Money

n/a

Seat and Cabin Space

4

Customer Service

n/a

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline