Passenger Review
Southwest Airlines review by Ally 2015-12-26
6 / 10
25 December, 2015 by ar
Economy Class
Flight was great. Departed and arrived right on time. Everything went smoothly until we received our luggage. There were 6 passagers and there was something broken on all of our luggage. There were broken zippers, missing wheels, ripped baggage, and plastic missing. I can't believe how mishandled our bags were.
6
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Southwest Airlines
Overall Value for Money
4
Seat and Cabin Space
5
Customer Service
5
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
5
Recommend Airline