United Airlines review by Roda 2017-08-05

On June 21 I travelled from Atlanta to Newark airport. My flight was connecting internationally. I asked the staff who checked me in to check my bags all the way to my destination, she agreed. But when I got to my connecting flight, my bags had not been received by other airlines so I was asked to go back to United airlines to get my bags and when I got to baggage claims, only found 2 bags, 1 was missing. I immediately contacted united airline staff who gave me a claim number and assured me that my bags would be found and be sent my way. I have waited for my bag ever since. Apparently my bag got lost in Atlanta it never made its way to Newark. The airline website claims that if a baggage is not found in 3 days they reimburse . I asked about that I was told " I don't qualify. " I asked who is qualified was told I don't have to know who is qualified. The delayed package customer service is so bad that my experience has been very bad. I have spoken to agents and supervisors who don't seem to care. No one is willing to answer my questions. I filed a claim and I have been told to wait 6-8 weeks. I have sent receipts and everything they need. Overall worst airline experience ever!!!!!