AWFUL experience on both outbound and return journey (Stockholm/NY). Outboud the inflight entertainment system didn't work and we only saw the cabin crew (who were very unfriendly & unhelpful) when the were serving food and drink. Return the flight was delayed for nearly 2 hours and my husbands seat was like sitting on a park bench!! It was worse than flying with a budget airline. We will never fly with SAS again.
2
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SAS
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline