Icelandair review by Pamela 2017-07-04

We flew from Kelowna to Munich, through Reykjavik via Seattle on the way there and Edmonton on our return. We were shocked when we learned that there was no food or snacks provided other that the exorbitantly priced offerings. $9 Cdn for oatmeal! Even our local carrier provides pretzels during their 1 hour flights. Secondly, despite booking several months in advance my husband and I were separated and his seat was double booked. He requires an aisle and was given the last remaining window seat, which was partially occupied by the neighbouring passenger. Thirdly, the connection in Reykjavik was tight and after waiting in a painfully slow lineup at the passport control, we ended up being the ones responsible for delaying the flight. (we didn't even take a much needed washroom break) There should be a system in place to provide priority lines for passengers on such flights.