Passenger Review
JetBlue Airways review by Patricia 2014-03-07
4 / 10
06 March, 2014 by ar
Premium Economy
San Diego to San Jose del Cabo. Had to cancel because I had pneumonia. We ate one ticket and they credited for the other. When we tried to use the credit, the website wouldn't work. Tried to call, no one answers phone. Tried several, several times. By the time we got someone, the credit had expired by one day. No matter, they will not issue the credit. Absolutely, no customer service. You get what you pay for. Nothing.
4
Comments
No comments yet, be the first to write one.
JetBlue Airways
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
4
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline