Passenger Review

Emirates review by Madison 2017-01-28

4 / 10

27 January, 2017 by ar

Economy Class

I'm not usually one to complain about airlines because I am a anxious flyer and if I make it safetly on ground I don't worry but this was unacceptable, I was very excited to fly with Emirates until reading reviews and became nervous at such poor ratings for such a airline like Emirates, I feel that if your in economy the service is very poor, we didn't get our meals until 2 hours after take off due to turbulence (understandable) but what I don't understand is why some people did and others didn't or why no hostess came around with water and snacks in the mean time, it was a night flight and no lights were dimmed or turned off until 3 hours in?! I had asked for water quiet a few times to one host and he never gave it to me so finally I asked another hostess and got it straight away, lots of people were complaining around me due to such poor service, we may be economy but we are the majority of your customers so some type of service would be nice, I have flown on cheaper airways with much better service. Except for that, a few hostess were extremely helpful when a baby was crying for majority of the flight and the inflight entertainment was great.

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Emirates

Emirates

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline