Emirates review by Saimon 2014-02-04

Emirates used to be good back in 2012, now they have too many customers and money to care about the customer experience. I took flight from JFK to Bangladesh through Milan then Dubai (8 hours flight each way). It was very uncomfortable 29 hours trip because the service was very poor and it felt like I was in prison with no food and water. Coming back was 39 hours trip which was torturous and I literally felt that a certain percentage of my life was gone. When I press the assistance switch they did not even come for me for the entire 8 hours flight (same for Bangladesh to Dubai). Their service was so bad that I had to get up and get the water for myself after 90 minutes of waiting. Later on I realized that instead of rotating the stewardess on every transfer (8 hours), Emirates used the same stewardess over again and again. The stewardess were very tired and just stopped responding all together. They just served food and go back to their side. I overheard one of the stewardess complaining about being tired. I paid over $2,500 USD and it was not worth the money. The seats are so closed together that the guy next to me had to place his leg on my side just so he fits in his seat, and I could not even sleep because of that for (8 hours). If I knew that I was going to get in this kind of mess then I would have just taken Ittefaq and save money and time. The only thing good I can say about my trip was the food and entertainment system was good. Flight Information: EK0206 Fri 20 Dec 13 22:20 John F Kennedy (JFK) Sat 21 Dec 13 22:55 Dubai (DXB) Return: EK0582 Sun 22 Dec 13 03:50 Dubai (DXB) Sun 22 Dec 13 10:05 Dhaka (DAC)