Qantas review by Rob 2015-10-13

Well after renewing my Qantas club membership recently boarded a flight Melbourne to Perth only to find it was delayed (not unusual with Qantas these days) and also the inflight entertainment system was unavailable which it seems is not uncommon on Q these days. Seat comfort was slightly above dismal likewise with the seat pitch and the meals are quite tasty albeit served in a soggy cardboard box without the extras of other airlines. The days of Qantas being an icon in the aviation industry are well and truly over safety and quality wise it seems, and some recent flights with Virgin confirm they are well in front of the game with flights ontime with departures/arrivals, great service and seem to be much better organised and cheaper in general on most flights, with the big Q quite often cancelling flights/delays etc. Overall a poorly run organisation now penny pinching it seems. Reminiscent of Tiger experience in the past but with a higher price tag. EDITORS COMMENT: it sounds like you didn't have a great experience on this flight but Qantas still offer the best domestic product in the world. With seat back TV's, blankets, pillows, included meals and alcoholic beverages as well as a 31 inch seat pitch.