Very poor service at boarding. About 20 passengers left behind in the lounge due to shortage of crew member. Over 1 hour delay (still waiting). Then the started checking in hand luggage into hold from those left in the lounge. So my hand luggage is on the plane now but I can't board. I have seen some poor service before but Norwegian is the worst yet.
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Norwegian
Overall Value for Money
3
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline