Emirates review by MUNEEZA 2016-02-04

A badly done job EMIRATES! December 2015. KARACHI, PK TO VICTORIA, CANADA There was a city wide emergency situation due to a major water pipeline burst which caused traffic havoc. Flooded roads and stalled traffic caused immense flight and passenger delays. I was unable to make it to the airport within the regular check in time. However, managed to reach an agent while my Emirates flight was still boarding. I was denied boarding by Emirates and charged a USD 600 'no show' fee. Emirates was busy accommodating passengers from the previous flight. Not only did they not accommodate me and other stranded fellow passengers, but additionally I was repeatedly told and I quote: "The predicament you found yourself was not due to Emirates"!!! It was the most stressful travel experience I have ever had. A badly done job Emirates! The next Emirates flight that I did manage to take was a few days later on a regular day with no exceptional circumstances; however, my Emirates flight departed 20 mins late. No compensation to the passengers for the delay!